Desktop
Trouble® is short for Remote Desktop Troubleshooting... Desktop Trouble® a pioneer in remote desktop support over the Internet for small office and home office users is going TechnoNomadic™ Now we can help you just about anywhere on site or over the Internet!What we can do for you is simple! We can help you onsite in your home, small office and remotely over the phone. There is no reason to pay for an hour of on-site support when you may only need a few minutes. How does this work?It's easy! Call us and we can quickly help you over the phone or schedule an onsite visit. Anyone can use our services, there is nothing complicated and no need for guess work. Using our remote control application is very easy and within minutes we can be fixing your PC or Mac troubles. Is remote support safe?Yes! We think a lot safer than leaving your computer with a complete stranger or a group of strangers in the back room of a department store. We only see what you see. We can't "hack" your computer. We must be invited in by you and at anytime you can close and disconnect our service. You see exactly where we move your mouse and what we look at. What makes us different?Personable friendly support. You will always work with the same technician who speaks American English, has a sense of humor and can make the pain of fixing a computer just a little easier.
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How much?We charge you for our service only, we won't sell you things you don't need, in fact if you do need parts or software we will go shopping together to find you the best price in your neighborhood or on the Internet. All services are negotiable, many of the tasks you can do yourself saving you money. If you require just a quick fix our minimum charge is only $10. We have all inclusive PC tune-up packages for $49 and pesky virus removal packages for $99. Whatever your computer needs we will try and find a workable solution that will fit in your specific needs and budget. On site service is $99 for up to one and a half hours in the Phoenix area and by appointment in most Tucson areas. Most of our services can be done quickly and securely over the Internet saving you money! We fix computers from Australia to Africa over the Internet so if you have high speed Internet call us today! One thing for sure we will never charge you for asking a few quick questions. How do you pay us?People today are so reluctant to use online payments so if this makes you nervous you are welcome to drop a check in the mail after our service is complete. We only require that we call you back to verify your phone number and get some simple contact information for your statement and we will never release your address or phone number to a 3rd party. We will never ask you for any credit card information or other financial information. If you prefer to pay by credit card our invoice will have a link to a secure PayPal Web page that you can pay for your service with any major credit card. Do we leave spyware behind?No! Absolutely not. When you close our application window our software completely removes itself on your next reboot protecting your privacy. Remember, we can't hack you, only you can invite us in. My Personal GuaranteeIf you are not completely satisfied with the service you receive from Desktop Trouble® we will not charge you a dime. Brad Bennett MCSE, A+ Desktop Trouble ®
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